Last updated: June 2026
We keep this simple and honest: you can cancel anytime, you keep what you paid for through the end of your billing period, and we don't lock you into contracts.
You can cancel at any time, directly from your dashboard — no phone calls, no retention scripts, no hoops. The "Cancel subscription" button is right there in your account.
TreeStorm Leads is a month-to-month subscription billed in advance. Because you retain full access and alerts for the entire period you've paid for, we do not provide refunds or prorated credits for partial months. Canceling stops the next charge; it does not refund the current period.
We want you treated fairly. If you were charged in error — for example, a duplicate charge, or billing that continued after you canceled due to a technical problem on our end — contact us and we will make it right, including issuing a refund where a charge was genuinely mistaken. We also honor any refund rights required by applicable law.
We'd rather earn your subscription each month than trap you in one. If the service isn't delivering value for your business, cancel — and if something went wrong, tell us, because we'd like the chance to fix it.
For any billing question, refund request, or help canceling: support@treestormleads.com. We aim to respond within one business day.